Form Consent Policy

When you submit an enquiry, consultation or contact form on this website, you are giving The Detailing Autohaus permission to use the details you provide to reply to you and to manage your enquiry or booking. By ticking any consent box on a form — or by submitting the form where a consent notice is displayed — you confirm you have read and accept this policy.

You can withdraw your consent at any time by emailing Chaybusiness@outlook.com.

• Responding to you: we use your name, email address and phone number to answer your enquiry, prepare a recommendation and send you a confirmation
• Contacting you about your enquiry: we may contact you by email, phone or text message to discuss your vehicle, arrange a booking and send appointment reminders
• Keeping a record: your enquiry is stored securely so the studio has the full context of your vehicle and requirements when you get in touch or book
• Follow-up: if you enquire but don't book, we may send a short follow-up about your enquiry. We will stop if you ask us to

• We never sell, rent or share your details with anyone outside the providers we need to run the studio (described in our Privacy Policy)
• We never add you to a marketing newsletter without your explicit, separate permission
• We never publish your details. If work on your vehicle is featured in our results library or social media, it is only with your prior consent, and your personal details stay private

Depending on the form, we may ask for your name, email address, phone number, vehicle make, model, mileage, storage and usage, desired finish, budget and any message you write. Only the fields marked required are needed to handle your enquiry — everything else is optional and helps us give you a more accurate recommendation.

Please don't include sensitive information we haven't asked for (such as financial details) in a form message.

Enquiry records are kept while they are relevant to your potential or actual booking, and for up to 24 months afterwards in case you return to us. You can ask us to delete your enquiry at any time — see our Privacy Policy for your full rights, including access, correction and deletion.

To withdraw consent, request a copy of your data, or ask anything about this policy, email Chaybusiness@outlook.com or call +44 7903 977957.